Privacy Policy

Effective Date: May 21, 2025

At Sudarshan Travels ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website https://sudarshantravels.com/ (the "Platform"). By accessing or using the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

Name
Email address
Phone number
Address (billing/shipping)
Payment information (credit card details, etc.)
Travel preferences and specific requirements

b. Usage Data

IP address
Device type (mobile, tablet, etc.)
Browser type
Pages visited
Referral source
Time spent on the Platform

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Platform. Cookies help us remember your preferences and provide customized content. You can control cookie usage through your browser settings, but please note that disabling cookies may impact your experience on our Platform.

2. How We Use Your Information

To process and manage your reservations.
To communicate with you about bookings, updates, and promotions.
To personalize and improve the website experience.
To send newsletters and travel offers (if opted in).
To comply with legal obligations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: With trusted third parties for payment processing, email marketing, and booking fulfillment.
Legal Requirements: To comply with law or legal obligations.
Business Transfers: In case of merger, acquisition, or sale.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we implement security measures, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Access, update, or correct your personal information.
Unsubscribe from promotional emails.
Request deletion of your personal data.
Adjust your cookie preferences in your browser.

6. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. Please review their policies before sharing personal data.

7. Children’s Privacy

Our Platform is not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us immediately for deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Platform indicates your acceptance of any changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
Sudarshan Travels
Email: sudarshantravels1@gmail.com
Phone: +91-8101143108, +91-8293854108
Address: Kalamjote, DARJEELING, WEST BENGAL, Pin 734012